Privacy Policy — IRBatch
Effective date: 6 November 2026
Applies to: the IRBatch web application and our website irbatch.aphexcoding.tech, license purchases and license activation, and e-mail support.
1. Who we are
The controller of your personal data is Aphex Coding, Bartłomiej Rakuzy Aphex Coding, Morska 139/6, 81-222 Gdynia, woj. pomorskie, Poland, tax ID (NIP) 8862855318 ("we", "us"). Contact for all privacy matters: support@aphexcoding.tech.
We have not appointed a data protection officer, because our processing does not require one under the GDPR.
2. Summary
- Your images never leave your device. IRBatch reads your thermal images and creates tables and reports inside your web browser. We do not receive, upload, store or see your images, their file names, the results, or the report title, logo and note you enter.
- IRBatch connects to one outside server only: the license server of Freemius (api.freemius.com), the company that sells our licenses — and only when you activate or deactivate a license key, and to re-check an active license about once a week.
- No cookies, no analytics, no advertising, no tracking, no third-party scripts. Our server keeps no access logs.
- We keep one anonymous statistic: a daily count of downloads of the part of IRBatch that displays an opened image (section 7).
- We do not sell personal data and do not use it for advertising or profiling.
3. Data processed only on your device
The following stays on your device. We have no access to it.
| What | Where | Why |
|---|---|---|
| Your images, including the visual photo, measurement data and other information stored in them by the camera (such as date and time, camera model and serial number, and location if your camera records it) | The memory of the browser tab, only while the page is open | This is what IRBatch does. The browser only reads the files you choose; IRBatch cannot change them |
| Tables, CSV files, ZIP files and PDF reports | Created in the browser tab; saved only when you download them, to the place your browser or you choose | The result you asked for. PDF reports contain the camera model and serial number from the file |
| Report title, logo and note, unit, palette and other settings | The memory of the browser tab | Used for the report; not saved — they are cleared when you reload or close the page |
| License state: license key, browser ID, activation ID, plan name, dates of activation and of the last license check | Your browser's local storage for irbatch.aphexcoding.tech | So the paid features keep working when you come back |
| A random browser ID (32 characters, created by your browser when you first activate a license; not derived from your device or browser) | Your browser's local storage for irbatch.aphexcoding.tech | Needed for license activation |
Nothing is written to your browser's storage while you use only the free version. The license entries are not encrypted: anyone who can use your browser profile can read them. You can remove them by deleting the website data of irbatch.aphexcoding.tech in your browser settings — but deactivate the license first (section 4), otherwise the activation stays in use. A private window keeps nothing after it is closed.
Personal content. Your images may show people, homes and other property, and may contain location data. All of this is processed only on your device, under your control. We neither receive nor process it, and we are not your processor for it.
4. License activation and checks
The free version makes no connection to the license server. When you enter a license key, IRBatch connects over an encrypted connection (HTTPS) from your browser directly to the license server operated for us by Freemius, Inc. and sends:
| Data sent | When |
|---|---|
| Your license key | Activation, each license check, deactivation |
| The random browser ID (section 3) | Activation, each license check, deactivation |
| An activation label shown in your customer portal: the word "Browser" and the first four characters of the browser ID (for example "Browser 3F2A") | Activation |
| The activation ID returned by the server at activation | License checks and deactivation |
Like any internet server, the license server also receives your IP address, the time of the request, the technical information your browser sends with every request (such as browser type and version) and the address of our website (irbatch.aphexcoding.tech) as the origin of the request. IRBatch sends no cookies and no referring page. IRBatch never sends your images, their file names or any results.
When IRBatch connects: (a) when you click Activate; (b) about every 7 days while a license is active, in the background when you open IRBatch — if there is no connection, it tries again no earlier than 24 hours later, and a missing connection never disables the license; (c) when you click Deactivate on this device, activate the same key again or activate a different key in the same browser (the previous activation is then released).
Why: to confirm that the key is valid, to enforce the number of activations included in your license, to let you move the license, and to switch IRBatch back to the free version when a license has been refunded, cancelled or charged back.
5. Purchasing a license
Licenses are sold by Freemius, Inc., 4023 Kennett Pike, Wilmington, DE 19807, USA, our authorized reseller and merchant of record. The Buy a license button on our website takes you to the Freemius checkout. Our website and IRBatch do not collect any purchase or payment data.
What Freemius does as the seller. At checkout you give Freemius the data needed for the sale, such as your name, e-mail address, billing address, company name and VAT ID (if provided) and payment details. Card payments are handled by payment processors working with Freemius; we never see your full card number. Because Freemius sells the license to you in its own name, it processes this data for its own purposes — completing the sale, payment, invoicing, taxes, fraud prevention, refunds and chargebacks — as a separate controller, under its own privacy policy: https://freemius.com/privacy/
What Freemius does for us. Freemius also runs, on our behalf and on our instructions, the license server (section 4) and the customer and license records we use to deliver and support your license. For that, Freemius is our processor under its Data Processing Addendum (https://freemius.com/terms/dpa/).
What we receive. From Freemius we receive the data of your order: name, e-mail address, country and billing details, company name and VAT ID (if provided), the product and plan, price, license key, activations and refund or chargeback status.
6. E-mail support
When you write to support@aphexcoding.tech we process your name, e-mail address, the content of your message and any files you attach, to answer you and solve the problem.
Please do not send us your images unless we ask for them. They may show people or homes and may contain location data. If an image cannot be read, the message shown by IRBatch, the camera model and the browser you use are usually enough. If we ask for an image to reproduce a problem and you send it, we use it only for that purpose and delete it within 30 days after the matter is closed.
Messages to support@aphexcoding.tech are kept in our own mailbox, hosted for us by OVHcloud (OVH Sp. z o.o., Poland) in data centres in France, under OVHcloud's data processing agreement. We read and answer them from that mailbox; they are not forwarded to any other e-mail service.
7. Our website
Our website and IRBatch do not use cookies, analytics services, tracking tools or third-party scripts, and our server does not keep access logs (records of individual visits or requests).
Like any web server, our server (hosted by OVHcloud in Poland, see section 10) receives your IP address and your browser's request in order to send you the page or file you asked for. We do not store them, and they are not passed on to the download count described below. Legal basis: our legitimate interest in running the website (GDPR Art. 6(1)(f)).
The only statistic we keep is a daily count of downloads of one part of IRBatch's code. When you open the first image after loading the page, your browser downloads from our server the part of IRBatch that displays the opened image (it is not downloaded if the file contains no thermal data that IRBatch can read). Each such download adds one to that day's total, so the total shows how many times IRBatch was loaded and used to open at least one image — not how many images were opened, and not by whom. IRBatch itself sends no usage statistics; the count is made by our server from a download it has to answer anyway. We keep only the date and the number (for example "20 November 2026: 3") — no IP address, browser details, file names, results, time of day or any other information about you or your images. These totals do not identify anyone, and we do not try to link them to any person.
8. Legal bases (GDPR Art. 6(1))
| Purpose | Legal basis |
|---|---|
| License activation, checks and deactivation; delivering and supporting the license you bought | (b) performance of the contract with you; where the license was bought by your organization, (f) our legitimate interest in providing the license your organization bought |
| Detecting refunded, cancelled or overused licenses | (f) our legitimate interest in preventing license misuse |
| Keeping customer and license records so you can recover your key and get support | (b) contract; (f) legitimate interest, where the license belongs to your organization |
| Answering support requests, including requests under the 14-day guarantee and notices under section 7(c) of our Terms | (b) for customers; (f) our legitimate interest in answering questions from others |
| Sending you our website and IRBatch, and counting downloads of the image display code (section 7) | (f) legitimate interest in running the website and in knowing, in daily totals, whether IRBatch is used |
| Establishing, exercising or defending legal claims | (f) legitimate interest |
| Complying with legal obligations (for example answering a lawful request of an authority) | (c) legal obligation |
9. How long we keep data
| Data | Retention |
|---|---|
| Customer and license records (name, e-mail, order, license key) | As long as your License exists, so that you can recover your key, get support and receive the notice described in section 7(c) of our Terms. If you ask us to delete them, we will — but we will then no longer be able to identify your License |
| Activation records (license key, browser ID, activation label, IP address at the license server) | As long as the activation is active. Records of deactivated activations and of refunded or cancelled licenses: until the end of the third calendar year after the deactivation, refund or cancellation |
| Support e-mails | 2 years after our last message in the matter, longer only while needed for a pending claim; images or other files with personal data — see section 6 |
| Data on your device (section 3) | Until you close the page or delete the website data; we have no access to it |
| Data that Freemius processes as the seller | Under Freemius' privacy policy (section 5) |
10. Who receives data
- Freemius, Inc. (USA) — as the seller, for its own purposes (section 5); and as our processor for the license server and customer records, together with its sub-processors (including payment processors) listed in Freemius' privacy policy and DPA.
- OVHcloud (OVH Sp. z o.o., Poland) — as our processor, hosts our web server in Poland and our support mailbox (stored in France).
- Our accountant — documents of our settlements with Freemius; we do not pass on data of individual customers unless a specific tax or legal matter requires it.
- Public authorities — only where the law requires it.
We do not sell personal data and do not share it for advertising.
11. Transfers outside the EEA
Freemius, Inc. is located in the United States. Our transfers to Freemius as our processor are based on the European Commission's Standard Contractual Clauses (2021, Module Two) incorporated in Freemius' Data Processing Addendum. When you activate a license or buy at the Freemius checkout, your browser sends data directly to Freemius in the United States. You can ask us for a copy of the safeguards at support@aphexcoding.tech.
12. Security
All connections use HTTPS. IRBatch tells your browser, through a content security policy, to allow connections only to our website and to the Freemius license server. Your images are processed in the browser tab and are not sent anywhere. The license entries in your browser's storage are protected only by your device and browser account (section 3).
13. Your rights
Under the GDPR you have the right to: access your personal data, have it corrected, have it erased, restrict its processing, receive it in a portable format, and object to processing based on our legitimate interest. To use these rights, write to support@aphexcoding.tech. We answer within one month. For data that Freemius processes as the seller, you can also contact Freemius directly.
Deleting activation records releases those activations; the license key itself stays valid and can be activated again. You can delete all data stored in your browser at any time by deleting the website data of irbatch.aphexcoding.tech (section 3).
You also have the right to lodge a complaint with a supervisory authority, in Poland: Prezes Urzędu Ochrony Danych Osobowych (President of the Personal Data Protection Office), ul. Stawki 2, 00-193 Warszawa, or with the authority in the EU country where you live or work.
We do not make decisions about you based solely on automated processing that produce legal effects, and we do not profile you. (IRBatch switching back to the free version after a refund or cancellation simply reflects the status of the license.)
14. Children
IRBatch and our website are not directed at children, and we do not knowingly collect data from children.
15. Changes
If we change how IRBatch processes data — in particular if a new version adds any new network connection or stores anything new in your browser — we will update this policy before releasing that version. The current version is always available at https://irbatch.aphexcoding.tech/privacy, with its effective date. A Polish version is available at https://irbatch.aphexcoding.tech/pl/privacy.
16. Contact
Aphex Coding, Morska 139/6, 81-222 Gdynia, woj. pomorskie, Poland · support@aphexcoding.tech